PostSurge

Privacy Policy

Last updated: December 2, 2024

1. Introduction

PostSurge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at postsurge.io.

2. Information We Collect

Personal Information

When you create an account, we collect:

  • Email address
  • Name
  • Profile information
  • Payment information (processed securely through our payment provider)

Usage Information

We automatically collect certain information when you use our services:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and preferences

Content Data

We store the content you create using our platform, including articles, briefs, research sessions, and brand voice configurations.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Protect against fraudulent or illegal activity

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • AI providers (OpenAI, Anthropic) for content generation features
  • Analytics providers to help us understand usage
  • Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, regular security assessments, and access controls.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@postsurge.io